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Privacy Policy

The French Nutritionist Co Pty Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located outside Australia, your data may also be subject to local privacy laws.

1. Information we collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and any details you provide when contacting us or signing up for our services.

  • Payment Information: If you purchase a service, payment details will be processed securely through a third-party payment provider. We do not store credit card details.

  • Website Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, and pages visited, using cookies or similar technologies.

2. How we use your information

We use your information to:

  • Provide and personalise our services;

  • Process transactions and send confirmations;

  • Respond to inquiries and provide customer support;

  • Improve our website, services, and user experience;

  • Send marketing communications (only if you have opted in);

  • Comply with legal obligations.

3. How we share your information

We do not sell your personal information. However, we may share it in the following cases:

  • Service Providers: We may engage third-party providers (e.g., email services, payment processors) who process data on our behalf.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal or regulatory obligations.

  • Business Transfers: In the event of a business sale, merger, or reorganisation, your data may be transferred as part of that process.

4. International data transfers

As our audience is global, we may store or process data outside Australia. If your data is transferred internationally, we take reasonable steps to ensure it remains protected in line with this Privacy Policy.

5. Data security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or loss. However, no online platform is completely secure, so we encourage you to take precautions when sharing personal data online.

6. Your rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information;

  • Withdraw consent for marketing communications;

  • Request information on how we process your data.

To exercise these rights, please contact us at annemarie.viguier@gmail.com.

7. Cookies & tracking technologies

We may use cookies and similar tracking technologies to enhance your website experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

9. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Continued use of our services after changes means you accept the updated policy.

Questions?

If you have any questions about this Privacy Policy, please contact us at annemarie.viguier@gmail.com.

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